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Privacy Policy

1. Introduction

Nuneaton MOT Centre Ltd (“we”, “us”, “our”) is Nuneaton’s trusted MOT and vehicle servicing provider, proudly operating from Unit 6, Acton Business Centre. Our services include MOT testing (up to Class 4), car and light commercial servicing, tyres, diagnostics, air-conditioning, DPF cleaning, and general repairs. We handle all personal data in full compliance with UK GDPR when you visit our website, book a service, or contact us.

2. Data Controller & Contact

Nuneaton MOT Centre Ltd
Unit 6, Acton Business Centre, Pool Road, Nuneaton, CV10 9AE
 024 7634 5959 ·  rajkhan2011@gmail.com
Incorporated in November 2014, the company has built over 30 years of automotive expertise.

3. Personal Data We Collect

  • Booking/enquiry forms: name, telephone, email, vehicle details, service type, optional images

  • Communications: all correspondence via phone, email, or in person

  • Website analytics: anonymised IP, device/browser type, pages viewed, session duration—collected via essential and performance cookies only; no advertising or profiling cookies used

4. How We Use Your Data

We use personal data to:

  • Provide MOTs, servicing, repairs, tyre fitting, tracking, diagnostics, air-conditioning, and DPF cleaning

  • Send confirmations, reminders, invoices, and follow-ups

  • Enhance our services and website via anonymised analytics

  • Keep records for VAT, warranty, insurance, and compliance purposes

5. Legal Basis for Processing

  • Contractual necessity: fulfilling your bookings and services

  • Legitimate interests: to operate, improve, and secure our service

  • Consent: for any optional follow-ups or marketing

  • Legal obligation: for record-keeping, VAT, and audit compliance

6. Data Sharing

We do not sell or rent your data. Shared only with:

  • Service providers (hosting, email, analytics) under GDPR-compliant terms

  • Insurance companies or regulatory bodies, if legally required

7. Cookies & Tracking

  • Essential cookies: required for functionality and forms

  • Performance cookies: anonymised analytics only
    No advertising, profiling, or third-party tracking cookies are used

8. Data Retention

  • Service and enquiry records: retained for up to 7 years

  • Analytics logs: anonymised data deleted after 24 months; aggregated data retained as needed

9. Your Rights

Under UK GDPR, you may access, correct, erase, restrict, or port your data; withdraw consent; object to processing; or lodge a complaint with the ICO. Contact us using the details above.

10. Security

We protect your data via SSL encryption, secure UK hosting, restricted access controls, firewalls, and staff training. Though nothing is entirely foolproof, we follow best-practice security standards.

11. International Transfers

All data is processed and stored within the UK—no overseas transfers occur.

12. Policy Updates

This policy may be updated occasionally to reflect changes to our business or legal obligations. Continued use of our website implies your acceptance. The Effective Date above reflects the current version.

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